Not all pre-orders are the same. Depending on the product, a pre-order may be for an existing product that is temporarily sold out or a new product that is still in development.
The product page will provide the most current estimated fulfillment timeline and any relevant project details.
Restock Pre-Orders — Existing Products
Many of our products are produced in limited quantities, and popular items can sell out between production runs.
If an existing product is sold out, we may open a pre-order for the next production batch. These products have already been developed and produced previously, but additional manufacturing time is required before the next batch is ready.
Pre-ordering secures your place in the next production run and ensures you don’t miss the next available batch.
Development Pre-Orders — New Products
Some pre-orders are for completely new products that are still being developed.
Developing a new product is a significant process. Depending on the complexity of the project, it may involve:
- Product design and engineering
- Prototyping and testing
- Tooling and mold development
- Fitment and quality/mold revisions
- Manufacturing preparation
- Final production and quality control
A single product can take 3 months to over a year to fully develop before it is ready for regular production.
During this process, prototypes, molds, fitment, or manufacturing methods may require revisions. If we identify an issue that does not meet our standards, we may need to make corrections before moving forward with production.
This can occasionally extend the estimated timeline, but we believe it is better to correct an issue before shipping rather than rush a product to customers that does not meet our standards.